The network issues plaguing 24 out of 110 transmission stations affected by floods in Kelantan, Pahang, Selangor, and Terengganu were resolved at 10am today.
The Malaysian Communications and Multimedia Commission (MCMC) said its four state offices are actively working on solutions for the remaining 86 stations, which are still non-operational, through close collaboration with service providers to address these issues promptly.
“The MCMC sympathises with the flood victims in Kelantan, Pahang, Selangor, and Terengganu.
“In these trying circumstances, MCMC recognises the indispensable role of telecommunications in enabling affected individuals to connect with their families,” it said in a statement today.
For assistance with network issues in the affected states, the public can reach out to the MCMC’s contacts. They include:
- Kelantan: Yuzani Mohamad Yusoff at 09-7454828 or at [email protected]
- Pahang: Mohd Razlan Rani at 09-5154825 or at [email protected]
- Selangor: Muhammad Jaflus Baharudin at 03-86887403 or at [email protected]
- Terengganu: Ahmad Baihaqi Zinbahar at 09-6288029 or at [email protected]
“MCMC is also gearing up for potential floods in other states. The public has been urged not to propagate fake news or exploit the deteriorating conditions in the affected areas.
“Verified sources should be relied upon for sharing information. Let us unite as Malaysians to overcome these adversities together,” it said.
