ERL To Innovate, Improve Services With Market-Based Fares

Express Rail Link Sdn Bhd (ERL) is set to enhance the quality of its services through the implementation of market-based fares for the KLIA Ekspres and KLIA Transit services. This move comes as part of the concession extension agreement, enabling ERL to innovate and align its services with the fares charged.

Deputy Transport Minister Datuk Hasbi Habibollah emphasised the importance of providing more efficient services that correspond to the fares under the new agreement. With the government no longer paying any charges or fees from the Passenger Service Charge (PSC) revenue source to ERL, the company has the flexibility to set fares based on market rates.

“This is an important condition agreed by both parties. ERL is allowed to implement the fares based on the market rate that will benefit the people, the government, and ERL,” stated Hasbi during a session at the Dewan Rakyat.

Responding to a query from Beluran MP Datuk Seri Ronald Kiandee regarding the implications of the extended concessions for the KLIA Ekspres and KLIA Transit services, Hasbi highlighted the government’s perspective. He said that the concession extension, announced in January, is perceived as a win-win situation as consumers can anticipate improved services from ERL.

“The government remains committed to encouraging and improving alternative services to KLIA that will create healthy competition,” added Hasbi.

On January 23, the government announced the extension of ERL’s concession agreement for KLIA Ekspres and KLIA Transit services for 30 years from 2029, granting ERL the authority to determine fares based on market rates. This decision is expected to usher in a new era of service quality and efficiency for travelers utilizing the KLIA rail services.

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