The Minister of Domestic Trade and Consumer Affairs, Datuk Armizan bin Mohd Ali said, in 2024 the Ministry will undertake a Feasibility Study on the Lemon Law to empower consumers to seek redress if they receive faulty motor vehicles or products that do not meet quality or performance standard.
“Upon completion of the study, policy decisions will be made at the Ministry level before legislative framework enhancements are implemented.” Armizan said.
This statement is in response to a question posed by Tuan Lim Lip Eng (MP – Kepong) regarding the potential implementation of a “Lemon Law” to safeguard consumer rights in the purchase of both new and used vehicles, ce standards as promised by suppliers and cannot be repaired or rectified.
A Lemon Law is legislation that provides redress rights to buyers of cars and other consumer goods in cases where the products repeatedly fail to meet quality and performance standards. Remedies available under such laws typically include repair, replacement, price reduction, or refunds.
In Malaysia, provisions related to consumer redress rights against suppliers or manufacturers for goods failing to meet specified warranties are enshrined in the Consumer Protection Act 1999 [Act 599], under the purview of the Ministry of Domestic Trade and Consumer Affairs.
These provisions cover aspects such as guarantees on supplied goods, rights against suppliers regarding warranty terms, and rights against manufacturers concerning warranty terms.
