The opening of the 18th Columbia Asia Hospital – Bukit Jalil by the Columbia Asia group has been met with anticipation as residents welcome the accessibility of essential medical services and specialised care.
Situated in Bukit Jalil, the hospital reflects the area’s growth and the increasing demand for good healthcare. With Bukit Jalil becoming a sought-after place to live for locals and expatriates, the opening of Columbia Asia Hospital signifies a significant step in meeting the diverse healthcare needs of the community.
In an exclusive interview with BusinessToday, Columbia Asia Hospital – Bukit Jalil, General Manager, Dr. Sharonpal Singh (pic) shared his insights regarding the institution’s vision, strategies, and initiatives aimed at promoting well-being and addressing healthcare needs within the community, and their plan to cater to its new neighbors.
Additionally, he emphasised the hospital’s commitment to catering to diverse healthcare needs, offering a range of medical specialties including emergency care, general surgery, pediatrics, obstetrics, orthopedics, and more.
Addressing Community Health Needs
The opening of the hospital has been met with anticipation as residents welcome the accessibility of essential medical services and specialised care. Dr. Sharonpal emphasised the hospital’s commitment to catering to diverse healthcare needs, offering a range of medical specialties including emergency care, general surgery, pediatrics, obstetrics, orthopedics, and more.
“We aim to address the diverse healthcare needs of the community and contribute to building healthier and more resilient communities,” he said.
With a keen understanding of the local demographic profile and healthcare landscape, the hospital has tailored its services to meet the unique needs of the neighborhood.
By assessing population demographics, growth projections, and existing healthcare facilities, they has identified critical healthcare gaps and aims to fill them effectively.
Columbia Asia Hospital – Bukit Jalil Medical Program
According to Dr. Sharonpal, the hospital boasts a comprehensive medical program designed to address a wide spectrum of healthcare needs within the community. From specialised healthcare services to proactive health and wellness promotion, the hospital is committed to delivering quality care to its patients.
At the core of its medical program are specialised healthcare services covering various medical specialties. From emergency care to advanced surgeries such as orthopedic and spine procedures, Columbia Asia Hospital offers a range of treatments catered to individuals of all ages.
With a focus on continuous improvement, the hospital is dedicated to diversifying its medical services to meet evolving community needs, ensuring that residents have access to the most relevant and advanced healthcare options available.
Moreover, the hospital places a strong emphasis on health and wellness promotion through preventive care measures. Through regular health screenings, vaccinations, and health education programs, the hospital aims to empower the community with the knowledge and tools needed to prevent diseases and maintain optimal well-being.
Maintaining High Standards of Care
Ensuring the highest standard of care while remaining financially viable in the competitive healthcare market is a priority for Columbia Asia Hospital – Bukit Jalil.
“To decide on initial medical services to be introduced, we reviewed available data and statistics on government and public platforms; i) population demographics, projected growth, current and future development, and; ii) surrounding healthcare facilities, available medical services, and its utilisation.
The population in Bukit Jalil and surrounding neighborhoods is significantly diverse. There are two distinct groups of working-class young families and senior citizens/retirees which take healthcare as their priority.
The scarcity of private healthcare facilities coupled with congestion experienced by government hospitals within the community, has left a healthcare gap which needs to be filled.
Subsequent medical program diversification will be determined by multifaceted feedback and review of case-mix data,” Dr. Sharonpal said.
He underscored the importance of clinical governance and quality improvement initiatives in upholding patient safety and satisfaction.
Through continuous evaluation, risk management, and staff empowerment, the hospital strives to maintain excellence in healthcare delivery.
Additionally, this hospital places importance on clinical governance. “Our medical advisory committee and clinical subcommittees comprises of heads of clinical service and managers which serves as platform to raise and discuss clinical and operational matters, identify gaps and opportunity for improvement and formulate and implement risk elimination and mitigation measures to ensure high quality of patient care,” he said.
Dr. Sharonpal emphasised that they promote and encourage staff to speak up and report any incident which may affect patient care and/or seamless operations, discuss and implement short- and long-term improvement measures.
“We want to empower our staff to take ownership of patient safety and continuously work to create a patient-centric healthcare environment that prioritises safety and comfort, high-quality service, and constant innovation for improved outcomes.
Quality improvement activities are prioritised to ensure continuous improvement to patient journey to recovery in the most efficient and effective way,” he further added.
Long-Term Impact and Vision
Looking ahead, the hospital envisions becoming the neighborhood’s primary healthcare destination, driving medical advancements, and emergency preparedness.
By prioritising patient-centric care, innovation, and community collaboration, the hospital aims to positively impact health outcomes and contribute to a healthier, more resilient community.
“It’s our goal to be the first port of call for all things healthcare in this neighborhood, whether that be essential medical services, disease diagnosis and treatment, or life-saving care.
As we serve this community, we will continue to drive medical advancements and emergency preparedness,” he said.
