SC Chair: Financial Planners Are To Safeguard, Elevate Standards Of Professionalism And Integrity

The Malaysian economy is projected to remain on a moderate growth trajectory of 4-5% in 2024,  underpinned by firm consumer and investment spending and recovery in external trade. This, in turn, will attract more foreign flows and investors into the domestic capital market, giving  financial planners opportunities to expand their client base and help existing clients grow  their wealth.

Securities Commission Malaysia Chairman Dato’ Seri Dr. Awang Adek Hussin said this today in his Keynote Address at the FPAM Annual Signature Financial Planning Symposium 2024, in which he touched on the  various opportunities ahead for the financial planning industry to capitalise on.

Speaking at the symposium held under the theme ‘Navigating the Financial Landscape,’ he stressed the continued need for the industry to elevate their levels of professionalism and  integrity while prioritising clients’ needs.

In 2023, the Malaysian economy continued to grow moderately, supported by a  resilient domestic private sector activity despite challenging global trade conditions.  Total market capitalisation expanded to RM1.80 trillion as of the end of last year, up  from RM1.74 trillion at the end of 2022.

Fund management ‘s total AUM hit a new high  of RM975.5 billion, up 7.6% from RM906.5 billion in 2022, surpassing the RM951.1  billion recorded in 2021, a record-breaking year.

“Yesterday our stock market  capitalisation touched RM2 trillion for the first time, with the index exceeding 1600  psychological level since 2022. The market has gone up more than 10% thus far this  year,” Awang Adek said.

Recently, the US-based Milken Institute published its Global Opportunity Index (GOI)  2024. Malaysia was ranked as having the best overall investment conditions among  Asia’s emerging and developing nations, with a global ranking of 27, ahead of Thailand  (37) and China (39).

Additionally, Malaysia “performed significantly” above average  among emerging and developing nations in financial services and institutional  frameworks, owing in part to strong investors’ rights1 accorded with the capital market  framework.

He added, meanwhile, GDP estimates by the Department of Statistics showed that the economy  grew by 3.9% in 1Q 2024, up from 3.0% in the previous quarter, led by the services  sector. The Malaysian economy is projected to remain on a moderate growth trajectory  of 4-5% in 2024, underpinned by firm consumer and investment spending and an  expected recovery in external trade.

“We anticipate that this will attract more foreign  flows and investors into the domestic capital market, giving financial planners  opportunities to expand your client base and help existing clients grow their wealth.”

Professionalising to navigate the winds of change

He explained the financial planning industry is well placed to capitalise on this opportunity due to  long-term relationships built over the years. Such opportunity might lead to industry  growth, with more firms and reps. It should also deepen the quality of financial  planning services provided.

While the industry has seen good growth in the number of firms over the past few  years by more than 32% since 2015, navigating the winds of change and seizing the  opportunities will require greater professionalism amongst financial planners and firms.

In this regard, FPAM’s release of the ‘Firm Operating Standards’ handbook is a positive  step towards professionalising the industry. This will serve as a guide to support firms  in developing a stable foundation and introducing good conduct that prioritises clients’  needs.

Furthermore, the SC has issued the revised Guidelines on Conduct for Capital Market  Intermediaries, to elevate standards of professionalism and integrity. This will assist in  attracting and retaining the next generation of long-term clients.

The revised guidelines reinforce the role of an intermediary’s board and senior  management in inculcating a corporate culture, where clients’ interests are prioritised.  It also clarifies the SC’s expectations on an intermediary’s duty to act honestly and  fairly, without misleading or deceiving clients. In addition, the revisions reframe  obligations to ensure that intermediaries exercise care, skill and diligence and consider  the client’s interest when providing personal advice to clients.

Awang Adek called on pinancial planners and advisers to protect their clients and ensuring they do not fall  prey to unlicensed schemes and activities. This has become increasingly important.

“Between 2019 and 2023, the SC received over 3,000 complaints and enquiries related  to unlicensed activities and scams, a 321% rise from under 800 in 2019. We have seen  individuals and entities being duped, misled and even pressured to part with their  money and retirement savings by dishonest and unscrupulous actors, who promise  unrealistic returns over a short period of time. Promises which are too good to be true.”

With losses in the billions, unlicensed activities and scams have truly become a menace.  As such, we continue to look to financial planners and advisers, as the first port of call  to investors, to strengthen their trust and confidence in the capital market and protect  their clients against this plague of scams.

Become future-ready with DIGID

To attract the next generation of clients, financial planners and advisers must offer  personalised and digital offerings that appeal to the tech-first millennial generation.  Investments into technology are therefore crucial to sharpening businesses’  competitive edge in order to deliver personalised services and improved investor  experience.

In 2022 the SC, in partnership with the Capital Market Development Fund (CMDF)  introduced the Digital Innovation Fund or DIGID. The fund aims to co-fund innovative  projects that use technology to enable new and competitive proposition in Malaysia’s  capital market.

Since it’s inception, a total of three3financial planning firms have been selected to  receive the DIGID awards to fund initiatives that include developing AI-enabled apps  for financial planning, to a data-driven customer relationship management (CRM)  system, for more tailored financial planning services to clients. 

Previously, DIGID grants had been awarded solely to smaller capital market entities,  to support their digital transformation journey. “I am pleased to share that the SC now  extends the grant to mid-tier capital market entities, with revenue of up to RM 100  million for projects with cutting-edge solutions that utilise advanced tech, such as  Generative AI, or provide industry-wide tech utility infrastructure. Successful parties  can defray up to 70% of their project cost, and we welcome more applicants as we  work to enable greater digitalisation across the capital market, including in the financial  planning industry.”

Meeting investors’ sustainability preferences

Another area of growing interest amongst the new generation of investors is  sustainability. According to a survey by the Institute of Capital Market Research  (ICMR), more than 70% of millennials and Gen Zs are “more likely to invest in options  that also promote sustainability and good causes”. 

While many investors have good intentions, they may lack knowledge about  sustainable investments like ESG or SRI Funds, which we in the capital markets  industry may be used to. In this respect, they may rely on financial planners to advise  them on the many types of SRI funds that might help them to meet their sustainability  goals.

Financial planners must increase their understanding and develop their  capabilities in this area. To facilitate this, the SC and FIMM will issue a Guide to help  planners and consultants navigate the intricacies of the SRI Funds space, and ensure  that SRI considerations are incorporated as a routine component of advice., he said.

“We aim to enable planners and consultants to ensure that investors are well-informed  of their investment options and provide them with the right advice to align their  preferences and investment goals.”

Improving retirement security amongst Malaysians

Financial planners also play a crucial role to help Malaysians plan for their retirement.  As many of you are aware, Malaysia’s retirement security is a big concern, which has  been exacerbated by the pandemic and EPF withdrawals that were allowed during that time. Against this backdrop, we are also seeing long-term structural trends such as an  ageing population, digitalisation and the changing nature of work.

Private retirement schemes play a crucial role in supplementing the public mandatory  retirement scheme, and in offering long-term savings flexibility. However, there is a  need to adapt the PRS framework to address these structural trends to better cater to  the local retirement savings needs. One of the measures being considered is to provide  full tax exemptions on small withdrawal amounts for emergency purposes.

Another has to do with improving the PRS ecosystem benefits from a diverse pool of funds available to members. If a  member’s chosen fund or default fund does not provide a commensurate return over  a certain period, they can switch to a different fund or Provider.

Portability between  different PRS Providers is permitted once a year. This process should be as easy and  seamless to increase PRS’s appeal and competitiveness of the industry. The SC and  PPA recognise this and will work with PRS Providers to develop a digital process for  members to switch across funds more seamlessly, he added.

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