Singapore’s MRT Reliability Drops To Lowest Level Since 2020

MRT reliability over the last 12 months fell to its lowest level since 2020, latest figures from the Land Transport Authority (LTA) showed.

According to a rail service reliability report published by LTA on Friday (Sep 5), the MRT network on average clocked about 1.6 million train-km from July 2024 to June 2025 without service delays lasting more than five minutes.

This is the shortest distance trains have travelled without service delays since 2020, when trains clocked about 1.45 million train-km between delays. LTA publishes the reliability figures using a 12-month moving average of mean kilometres between failures (MKBF) – a metric that measures train reliability. 

This tracks the average distance that a train travels before it encounters a delay of more than five minutes. 

The authority has set an MKBF target of 1 million train-km for the MRT network.From July 2024 to June this year, rail reliability fell for three of the five MRT lines – the Downtown Line, North-South Line and East-West Line.

LTA compared Singapore’s MRT reliability with that of other cities.  

Compared to other global metros, Singapore’s MRT system ran for 7.7 million car-km before encountering a delay of more than five minutes.

This is compared with: Hong Kong’s MTR, which recorded 4.29 million car-km from April to June 2025; New York City subway, which recorded 187,000 car-km from July 2024 to June this year; and Taipei metro, which came in at 19.12 million car-km in 2023. 

While the overall reliability of Singapore’s MRT network has fallen, its LRT lines saw an improvement in reliability. 
CNA

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