Maybank has expanded its national footprint, now covering 473 touchpoints nationwide with the launched its new Bangsar South branch.
“While digital banking continues to grow rapidly, we know that physical touchpoints remain vital in ensuring financial inclusion, especially in communities that value face-to-face interaction. Our goal is to combine digital innovation with the personal touch of human connection, delivered through Malaysia’s most extensive and accessible banking network.
Maybank Bangsar South is a showcase of this approach, reimagining the banking experience to be more open, personal, and community-driven. It reaffirms our commitment to serve every segment of society,” said Syed Ahmad Taufik Albar, Group CEO, Community Financial Services, Maybank.
Located in one of Kuala Lumpur’s fastest-growing districts and a hub for Malaysian start-ups, Maybank Bangsar South introduces several innovations to enhance the branch experience:
The new branch offers a private space for secure video conferencing with Maybank specialists.
In the coming months, Maybank said it will be launching two new touchpoints in Johor’s Forest City and Medini, strengthening its presence in Johor, where it already operates 59 touchpoints – the largest in the state.
With Forest City designated as a Special Financial Zone within the Johor-Singapore Special Economic Zone (JS-SEZ), these new touchpoints will support the local and international businesses with cross-border investments, advisory, wealth solutions, and financing needs.
