Alibaba, Exabytes Team Up To Boost SME Exports, a global B2B platform of Alibaba Group, is partnering with Exabytes Network Sdn Bhd (“Exabytes”), Malaysia’s leading web hosting and cloud service provider, to
accelerate exports from small-and-medium-sized enterprises (SMEs) in the northern region of Malaysia.

As a part of this partnership, will appoint Exabytes as an authorised Global Gold Supplier (GGS) membership Channel Partner. The appointment will enable Exabytes to promote GGS memberships in Malaysia and enroll Malaysian SMEs in the states of Kedah, Penang, Perak and Perlis into the platform to help them tap into millions of buyers worldwide and to discover new business opportunities.

The partnership was announced during its launch today in the presence of Yang Amat Berhormat Chow Kon Yeow, Chief Minister of Penang, accompanied by Eric Zhang, Head of Operations,, Malaysia and Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Network.

Speaking at the ceremony, YAB Chow Kon Yeow, Chief Minister of Penang said, “Malaysia’s digital economy, with e-commerce being one of the key components, is at its fast-growing phase. Against this backdrop, I strongly encourage SMEs and local businesses to innovate and make the most of the benefits available out there. The development of SMEs in tandem with the technology change is crucial, given that SMEs provided two thirds of total jobs in Malaysia and contributed 37 percent of the total GDP in 2017.
“I am hopeful that this partnership between and Exabytes will further encourage local SMEs to digitise their businesses and achieve bigger goals by making their business successful beyond Malaysia.”
Meanwhile, Joey Zhu, Malaysia Country Manager of said:  “The growing volume and potential of cross-border trade for SMEs makes this partnership very valuable to the local business traders in the Northern region.
 “It not only helps them tap into newer markets, but also takes away some of the pain of
digitising their business. Our partnership with Exabytes will help us better serve the needs of local SMEs and businesses as they accelerate and excel in cross border e-commerce. Together with Exabytes, we will be organising a series of educational seminars, workshops and sessions in this region to empower and enable more local SMEs and businesses to benefit from Alibaba’s ecosystem.”
Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Network said, “We are honored to be selected as’s partner. This partnership is a great opportunity for us to continue on with our mission to make it easy for SMEs to grow business online. We can now introduce to them, an easy and convenient way to reach to buyers located around the world on a single platform.
In addition, this partnership can help strengthen Exabytes’ position as a leading cloud service provider for SMEs in Malaysia.”
“Going global isn’t just for large enterprises. Our team plans to carry out various programs including organising workshops to share knowledge about global e-commerce trends and we’ll invite local SMEs to attend,” added Chan.

The partnership represents the latest initiative by Alibaba under the Electronic World Trade Platform (eWTP) to help Malaysians SMEs seize global cross-border trade opportunities by taking advantage of the Alibaba ecosystem.

In July 2018, with the support of Malaysian agencies such as the Malaysia Digital
Economic Corporation (MDEC), the Malaysia Investment Development Authority (MIDA), Malaysia’s Trade Promotion Bureau and Tourism Malaysia, Alibaba launched a week-long campaign to promote brand awareness of Malaysian businesses and products on its online marketplaces with more than 50 Malaysian companies participating. is committed to help SMEs play an important role in nation building, currently making up over 90 percent of business entities in Malaysia. With digital economy being the growth engine of the nation’s economic growth, is committed to help these businesses accelerate cross-border e-commerce trade.


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