5 Ways To Keep Your Facebook Account and Business Page Safe

Facebook is a remarkable social media platform to stay connected with friends, share interesting articles, getting your stories heard by the world as well as running your own online business. But, it is important to pay attention to the topic of cybersecurity, as it remains as one of the major concerns for every social media user.

As of June 2019, Malaysia houses 21, 450, 000 users, accounting for 65.5 percent of the entire population. On the other hand, 87 million people on Facebook globally are connected to an SME Page on Facebook in Malaysia. At Facebook, our teams work around the clock to detect and prevent fraud, safeguard data and ensure our systems are secure.

Though, Facebook invest in finding, fixing and preventing security issues, it is also vital as users, we recognise suspicious requests and activity, and keep both our account and Facebook Page secure.

  1. Secure your Facebook account with a strong password and two-factor authentication. Choose a strong and unique password. Most Malaysians are guilty of using the same password for every social media account in hopes of them never forgetting what it is. A key lesson is to never reuse your Facebook password on other services online, or share your password with others. Avoid including your name, phone number, email address or common words. To further secure your account, we recommend enabling two-factor authentication, both for yourself and as a requirement for other members of your business. Once you’ve set up this extra layer of protection, we’ll ask you to enter a code or confirm your login attempt each time someone tries accessing your Facebook account from a computer or mobile device we don’t recognize. Sign up to get alerts and you’ll know when someone attempts to log in from a device we don’t recognise.
  2. Review Page roles and permissions. Familiarise yourself with the different Page roles that exist and the permissions they have. In addition, you should also regularly check on who has admin access to your Page in settings, and when you add your Page to a Business Manager, take a moment to understand the permissions you allow.We also recommend having more than one admin for your Page, so that in case you ever lose access to your Page, someone you trust can help keep the Page up and running, and get you back in.
  3. Stranger Danger. Malaysians love interacting with their friends and families on Facebook. From posting on their news feed, updating their statuses every hour and sharing pictures with friends. However, some of these ‘friends’ might not be the friends you think you know. Scammers may create fake accounts in an attempt to friend and manipulate you. Accepting requests from scammers could lead to spam being posted on your timeline and shared with your friends. Scammers may also tag you in posts and send malicious messages to you and your contacts, so we encourage you to be careful to only accept friend requests from people you know and trust. So, the next time you get a request for money from one of your ‘friends’, do make sure to check that it’s from the right person.
  4. Watch out for suspicious links and malicious software. To avoid malware from infecting your device or network, keep an eye out for links you don’t recognise, especially if they’re coming from people you don’t know or trust. Be careful not to click on suspicious links, open suspicious files or install malicious apps or browser extensions—even if they appear to come from a friend or a company you know. This includes links on Facebook, in private messages and in emails. Keep in mind that Facebook will never ask you for your password in an email. You can always confirm whether an email claiming to be from Facebook is authentic by reviewing recent emails we’ve sent in the Security and Login Settings.
  5. Set up trusted contacts. To help you regain access to your account, and then your Page, in case you are ever locked out, you can enable your friends to be your trusted contacts. They’ll be able to send you a recovery code with a URL to help you get back into your account.





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