Celcom Axiata commits to improving connectivity experience for Malaysians in both rural and urban areas

Telecommunication player, Celcom Axiata Berhad had recently announced the company’s plans to accelerate approximately RM256 million of network investments to upgrade its network capacity and deploy more 4G base station towers nationwide.

These efforts are expected to improve 4G coverage and quality in both rural and urban areas.

Celcom’s initiatives is proving to be well under way. Evidently, residents of Kg Jemukan, Asajaya in Sarawak will no longer need to travel more than 3 km just to get connected. With the help of Celcom’s Network team, the people of Kg. Jemukan now have access to 4G services, directly from their own homes.

Residents of both Kg Bukit Petai 7 Jerangau, Tanah Merah, Kelantan and Kg. Bukit Pampong, Raub, Pahang will also be able to experience improved network coverage and quality as 4G upgrades in the said areas have been completed.

In all three areas, Celcom has successfully erected new tower base stations to bring 4G connectivity to enable better and seamless connectivity experience for residents in the areas despite the terrain challenges that faced the Network team.

“All upgrading and optimisation works are planned accordingly to ensure minimal or no impact on our network services. These improvements also focus on delivering better in-building coverage from 4G LTE base station towers, a wider 4G coverage in rural areas, especially in Sabah and Sarawak, and improved download speeds. This will enable the delivery of high definition (HD) 720p video experience for more customers and an improved voice quality with Voice-over-LTE (VoLTE)” Idham Nawawi, Chief Executive Officer of Celcom Axiata Berhad said.

Celcom targets a total of 4,700 network sites, 49 percent in urban areas and 51 percent in rural areas, to be upgraded and optimised with capacity upgrades, installation of new 4G equipment and core network optimisation programmes by February 2021.

The telco’s target also includes upgrading and optimising almost 1,000 4G network sites in Sabah and Sarawak.

Additionally, Celcom will also continue with a nationwide cluster optimisation program for an additional 3,600 network sites, upgrading to better capacities to address buffering issues and deliver better voice and video quality for consumers, targeted to be completed by August 2021.

These initiatives are also aligned with Putrajaya’s Jalinan Digital Negara (JENDELA) initiative to achieve nationwide 4G coverage.

The telco has also called for Malaysians to ensure their devices are 4G ready as 3G goes away in 2021. For more information, click here.


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