The Malaysia Healthcare Travel Council (MHTC) has signed a Memorandum of Understanding (MoU) with digital healthcare platform, DoctorOnCall, to facilitate continuity of patient care.
The collaboration sees MHTC’s 75 member hospitals getting access to the platform’s digital healthcare capabilities to provide telehealth services, allowing healthcare travellers to continue consultations with doctors in Malaysia in light of travel restrictions.
“Throughout the pandemic, our member hospitals continued to receive enquiries from those seeking healthcare services in Malaysia. We’ve been working closely with these member hospitals towards fulfilling that need and providing a safe albeit virtual access to doctors and specialists via digital channels.
Our partnership with DoctorOnCall is a step in the right and necessary direction as we look to develop additional telehealth support for our patients. This also further enhances Malaysia’s position as a trusted destination for medical treatments anchored around quality, affordability, and accessibility,” MHTC’s Acting Chief Executive Officer, Yazmin Azman said.
“Our collaboration with DoctorOnCall is only the beginning for MHTC to embark further in digital healthcare as a key component in delivering superior healthcare services to foreign patients. We definitely welcome other digital providers in the industry to reach out to us to explore areas of collaboration in improving patient experience and to elevate Malaysia’s standing as the World’s Healthcare Marvel,” Azman added.
“It is our honour to partner with a brand like Malaysia Healthcare and extend that range of accessibility in healthcare to foreign patients who place their trust in our skilled doctors. We look forward to this partnership and contributing to the healthcare travel sector as a key driver in the nation’s economic growth,” Maran Virumandi, Managing Director and Co-Founder of DoctorOnCall said.
Telehealth, in the current global scenario, serves as a means for maintaining continuity in patient care and also managing additional costs associated with healthcare travel. Combining affordability with telehealth initiatives will be key for industry recovery moving forward, presenting an opportunity to better facilitate doctor-patient communications.
As Malaysia moves into post pandemic recovery, healthcare travel has been earmarked as a key sector for growth for the nation’s travel and tourism industry aligned to the National Tourism Policy (DPN) 2020-2030.
Along with enhancing digital support for foreign patients, Malaysia Healthcare will continue to strengthen its position as the Fertility and Cardiology Hubs of Asia, in addition to promoting the country’s unique proposition as a wellness destination, inviting travellers to seek health and wellness treatments at the World’s Healthcare Marvel once border restrictions ease.