Allianz Malaysia Berhad has launched Allianz Careline, a dedicated telehealth careline to support Malaysian with professional advice regarding Covid-19 symptoms, vaccination, and any health-related concerns.
Supported by Sunway Medical Centre, this platform is an initiative to encourage people to conduct their health screening remotely, combat misinformation on vaccination and protect Malaysians from Covid-19.
Chief Executive Officer of Allianz Life Insurance Malaysia Berhad, Joseph Gross said,“ People are raising questions on the efficacy of vaccines as well as their side effects. As such, we aim to provide them with the necessary support and reassurance in the fastest, most convenient way possible through Allianz Careline.”
“Allianz Careline is also an initiative by the company to support the National Immunisation Programme. With the Allianz Careline, medical professionals are only one call or text away,” he added.
Meanwhile, Chief Executive Officer of Sunway Medical Centre, Bryan Lin Boon Diann said, “In support of Allianz Careline, our medical inquire on Telehealth services will only be attended by a certified nurse or medical officer.”
The initiative is part of Alliance benefits under the healthcare and lifestyle segment. It is open to Allianz Malaysia’s own customers as well as non-customers (Malaysians aged 18 and above) with no cost.
Previously, under Alliance We Care Community, the company has also offered free Covid-19 coverage, which includes cash relief upon diagnosis of Covid-19, hospitalisation and death benefit due to Covid-19.
The Allianz Careline is available from Monday to Friday (except public holidays), from 10:00am to 8:00pm via call at 1300 88 8822 or WhatsApp message at +6019 2212 398.
“The company will continue to uphold its promise of providing assurance and protection for Malaysians in the fight against the Covid-19 pandemic,” Gross said.
