Human Managed’s customised pay-as-you-go modularity provides tailored cybersecurity solutions for businesses of all sizes and industries.
The Intelligence Decision Action (I.DE.A) Platform provides a comprehensive suite of options, clients can select and utilise services based on their unique requirements, ensuring flexibility and control over their cybersecurity strategy. Coupled with transparent pricing structures and economies of scale, this approach enables businesses to optimise their cybersecurity investments while maximising value.
Amid persistent cybersecurity challenges such as cyber threats and data breaches, Malaysian firms are urged to invest in cybersecurity infrastructure and talent to enhance cyber resilience. Low adoption of security controls underscores the need for improved risk management strategies, including cybersecurity awareness, incident response planning, regulatory compliance, and collaboration efforts, as highlighted by Human Managed CEO Karen Kim (pic) in an exclusive interview with BusinessToday.
In 2023, Malaysia’s digital economy contributed significantly to the GDP, yet many companies underutilise cloud services, missing out on growth opportunities. Despite the importance of data collection for informed decision-making, a large percentage of micro and small companies in Malaysia do not engage in data collection practices.
Human Managed
The company provides cloud-native data platforms, offering comprehensive solutions to address the pressing challenges of cybersecurity, digitalization, and risk management in Malaysia and beyond. Operating across key markets including Singapore, Philippines, India, and Hong Kong, it strategically caters to the burgeoning economies of the India+ ASEAN bloc, where digital transformation is rapidly reshaping industries.
The company’s core mission is to enable businesses to unlock the power of their data for informed decision-making and swift action. By serving critical sectors such as financial services, education, and government, the company offers a suite of indispensable services including data-driven asset management, attack surface management, fraud detection, and security posture management. These services form the backbone of the company’s approach, ensuring that enterprises have the tools and insights needed to navigate complex cybersecurity landscapes and seize opportunities for growth and resilience.
With interconnected platforms like DataOps, MLOps, and IntelOps, it delivers precise intelligence for proactive cybersecurity measures and operational optimisation.
Human Managed’s Customised Pay-As-You-Go Modularity: Addressing Diverse Business Needs
This flexible approach plays a pivotal role in catering to the varying requirements across different industries and company sizes, ensuring that each client receives solutions that align perfectly with their specific challenges and objectives.
The modular architecture allows their clients to have full control over their cybersecurity strategy, enabling them to select and utilise services based on their unique needs. Whether it’s enhancing intelligence capabilities through Intel services like Detection, Discovery, and Profiling, making informed decisions with Prescribe and Triage functionalities, or taking swift actions with React and Resolve features, the company offers a comprehensive suite of options to address a wide range of cybersecurity challenges.
What sets the company apart is its ability to deliver modularity features to any company, regardless of its size or industry vertical. With 14 separate engineering functions and 92 microservices at their disposal, clients have the flexibility to utilise specific services as and when needed, ensuring that they only pay for what they use. This modular approach not only enhances operational efficiency but also allows for a more cost-effective cybersecurity solution, as resources are allocated precisely where they are needed most.
Moreover, this pay-as-you-go model ensures that clients benefit from economies of scale pricing, making cybersecurity solutions accessible and affordable for businesses of all sizes. By offering transparent pricing structures and customisable service bundles, HM empowers clients to optimize their cybersecurity investments while maximizing the value they receive.
Benefitting SMEs during Digital Age with I.DE.A
Small and Medium Enterprises (SMEs) form the backbone of Malaysia’s economy, yet they often face resource constraints and technological barriers. Recognising this challenge, the company has tailored its strategies and offerings to specifically benefit SMEs in Malaysia, empowering them to overcome these obstacles and thrive in the digital age.
Firstly, the company understands the unique needs of SMEs, particularly in terms of flexibility, cost-effectiveness, and personalised services. The company’s Intelligence Decision Action (I.DE.A) platform offers modular features that can grow and adapt alongside SMEs’ evolving requirements. With 14 separate engineering functions and 92 microservices, SMEs can access the specific tools and capabilities they need, when they need them, without being tied down by long-term contracts. This “try before you buy” approach ensures cost-effectiveness, allowing SMEs to pay only for the services they use.
Moreover, the I.DE.A platform prioritises personalisation, recognising that each SME operates within its own unique context. Through three key offerings – Data Ops, ML Ops, and Intel Ops – the company ensures that its solutions are tailored to the individual needs and challenges of each SME. By continuously collecting, processing, and analysing data, the platform enables SMEs to make informed decisions based on real-time insights. This personalised approach not only enhances the effectiveness of cybersecurity and risk management efforts but also drives operational efficiency and innovation.
Additionally, the company’s platform is designed to support SMEs in building a data-driven culture, a critical aspect of digital transformation. By providing access to advanced analytics and AI-powered intelligence, the platform empowers SMEs to harness the full potential of their data, driving growth, and competitiveness in the digital economy. With collective intel from over 50 out-of-the-box integrations with leading technology providers, the company ensures that SMEs have access to best-in-class solutions and industry expertise, further enhancing their capabilities and competitiveness.
Company’s Credibility and Achievement
The company have demonstrated success stories in various areas, including resolving phishing attacks for global banks, cyber incident remediation for unauthorised fund transfers, and endpoint detection and response solutions for financial institutions.
One notable success story involves a global bank where the company removed phishing as an attack vector through targeted threat hunting and automated detection using AI.
Additionally, the company swiftly responded to a cyber incident involving unauthorised fund transfers in a banking client, recommending remediation measures within hours and implementing fixes within 12 hours—a process that typically takes enterprises months to execute.
Furthermore, their expertise in endpoint detection led to the development and operation of a solution for a financial customer whose core banking system crashed, providing essential posture and behavioral analysis for over 200 core banking systems.
The company has also assisted a leading ASEAN conglomerate in developing unified data-driven asset and control catalogues within a month, simplifying data processing and analysis.
They also optimised firewall rules for a bank, reducing 40,000 alerts to three actionable recommendations to secure network perimeters. Moreover, the company’s I.DE.A platform ingests large volumes of data from multiple sources, providing contextual notifications and prioritised decisions for cyber and risk services, benefiting managers in addressing critical issues efficiently.
The company’s operational excellence is evident in their speed to build, correct, onboard, and deliver value. They deliver proof of concepts in less than two weeks, standard changes within a day, and onboard new data sources in one to two weeks without requiring customer intervention. This customer-centric approach has enabled the company to save time and deliver efficient business actions, ultimately contributing to their growth and success across multiple markets.
