Radio Televisyen Malaysia (RTM) has apologised following a technical disruption on its RTMKlik platform that affected the live streaming of the first half of the FIFA World Cup 2026 clash between France and Senegal at 3am today.
Director-General of Broadcasting Ashwad Ismail said the issue stemmed from an unforeseen technical problem, causing some viewers to experience difficulties accessing the match smoothly through RTMKlik.
He said RTM’s technical team and its technology provider moved quickly to rectify the problem and restore the service.
“RTM fully understands the disappointment of football fans who were looking forward to the match. We greatly appreciate the patience, support and feedback provided throughout the disruption period,” he said in a statement.
Ashwad said RTM, as the official broadcaster of the tournament, remains committed to delivering the best viewing experience to Malaysians and would continue enhancing its infrastructure and digital broadcasting systems to minimise the risk of similar disruptions in future.
“RTM once again apologises for any inconvenience caused and will continue to ensure smooth broadcast delivery of all 104 FIFA World Cup 2026 matches (94 live and 10 delayed broadcasts) so that Malaysians can enjoy them with better quality and reliability,” he said.
RTM holds the rights to broadcast all matches from the 2026 FIFA World Cup, which features 104 games throughout the tournament.
