Grab, the leading online-to-offline mobile platform in Southeast Asia officially launched its first driver centre in Kuching to mark its 1st anniversary. The new Grab Driver Centre will serve as a one-stop support centre to cater to the needs and welfare of current and potential driver-partners.
“Our driver-partners, be it GrabCar or GrabTaxi drivers play a critical role in helping us serve our users here in Kuching and the neighbouring cities, and we are committed to improve their welfare by ensuring our platform is even more sustainable and rewarding. The new Grab Driver Centre here is a testament to that and puts their needs and welfare as our driver-partners at the forefront of our business,” said Grab Malaysia’s Head of Outer Cities, Justin Tiew.
“But the great news doesn’t stop here!” said Tiew excitedly. “We are also proud to announce that we are working to further improve our coverage in Kota Padawan, Kota Sentosa, Bau and Siniawan, to deliver a seamless ride experience to the hundreds of thousands Grab users in this region,” he added.
The new Driver Centre represents Grab’s commitment to a better driver-partner experience, providing the necessary training for a seamless journey benefiting both drivers and passengers.
Moving forward, Grab together with Petronas will also be setting up Grab Driver Pit Stops in select locations around Kuching for drivers to recharge themselves in between rides and work with the Employee Provision Fund to set up counters for drivers to register themselves.
Grab is one of the most frequently used O2O mobile platforms in Southeast Asia, providing the everyday services that matter most to consumers. Commute, eat, deliver shopping – and pay with one e-wallet. Grab believes that every Southeast Asian should benefit from the digital economy, and the company provides access to safe and affordable transport, food and package delivery, mobile payments and financial services. Grab currently offers services in Singapore, Indonesia, the Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia.