EY TaxChat™ The First Direct-To-Consumer Tax Service Enters Global Market

EY TaxChat™, an on-demand mobile tax preparation service by a licensed EY professional who will prepare and file tax returns on the taxpayer’s behalf. Today’s global workforce is more sophisticated, digitally-minded and flexible than ever before.

Currently, the service is available to consumers in the United Kingdom and the United States, with Brazil, Canada, Australia and France coming online later in 2020.

This modernised, digital service tax service is designed to handle the growing complexities of tax filing, whether it’s due to cryptocurrency and other investment vehicles, investment portfolio changes, rental property ownership, self-employment, or other factors.

According to Kate Barton, EY Global Vice Chair, “Technology, globalisation and demographic shifts are transforming the business landscape and society, giving rise to a very different set of market conditions. Entering the consumer market reflects these megatrends.”

The offering also aligns to EY corporate clients’ business agendas through digital ecosystem integration, as part of financial wellness employee programs, as well as governments going digital in tax.

“The accelerated pace of digital and regulatory change has led to increasing complexity for taxpayers and authorities around the world. At EY, we are committed to helping every taxpayer – individual and corporate – navigate this evolving landscape. EY TaxChat helps deliver traditional services in a new way to provide individuals with a modern, broad set of tax compliance and mobility services for a digital, data-intensive world,” Dina Pyron, EY Global TaxChat Leader, says.

Previously the service has been accessible exclusively as an employee benefit for EY people and clients who work with Ernst & Young LLP’s Employee Financial Services practice in the US.

EY TaxChat is available for download in consumer app stores and is also offered at a discount by employers who are contracted with EY member firms. It is also available from a number of financial services organisations and wealth advisors that offer EY TaxChat within their service and ecosystem environment.



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