Celcom Axiata Berhad has snagged the title as offering the Best Mobile Coverage in Malaysia from industry speed test expert, OOKLA.
Based on Ookla’s Speedtest report for Q3-Q4 2021 in Malaysia, Mobile Coverage and Malaysians’ mobile experience was analysed through its coverage metrics which capture each telco’s footprint and quality of service in the country during the period to determine the awards winners.
The analysis showed that Celcom successfully garnered an average score of 787 in Malaysia, topping the Best Mobile Coverage category. The telco also recorded the highest scan count of more than 142 million scans and covered 356,606 locations from the total locations observed nationwide. Based on the report, Celcom also achieved and led with a winning score of 93.2% for 4G coverage and 99.7 % for general coverage nationwide.
Commenting on the award recognition, CEO Datuk Idham Nawawi said he was proud to be acknowledged as Malaysia’s Best Mobile Coverage by Ookla. We are strongly committed to delivering the best digital experiences for our customers, be it for work, gaming, video streaming and learning.
“We will continue to invest in modernizing our network and address the rapid data traffic growth and demand with accelerated network investments. The investments include deploying the latest end-to-end network technology such as the world’s first large-scale commercial FDD Smart 8T8R, 4T4R multiple-input and multiple-output (MIMO), Carrier Aggregation, 256 Quadrature Amplitude Modulation (QAM) and many more, improving digital experiences.
“We will also ensure that we continue to invest and make our network services available to all societies, including the most remote areas in Sabah and Sarawak,” Idham added.
Ookla is the global leader in mobile and broadband network intelligence, testing applications, and related technologies. Speedtest, Ookla’s flagship network testing platform, collects hundreds of millions of measurements about the performance and quality of networks around the world each day. Operators, businesses, and government agencies alike rely on its services for information on the state of networks and online services.
In January 2022, Celcom was also named as the nation’s most trusted telecommunications company in a survey conducted by market research firm, Ipsos. The Ipsos Trust Track: The Most Trusted Corporations and Institutions in Malaysia (2021) survey engaged over 3,000 face-to-face interviews conducted throughout 2021, which involved a nationally representative sample profile.
